All Testimonials

"First class company. Gave quote and came out the very next day to sort our door handle out as it was practically hanging off and we were struggling to open the door. It was replaced with a new one in swift time. Very happy it's now sorted! Highly recommend for fast, efficient and friendly service. 👌🤗 …"

"Fantastic and quick service recived same day. Arranged early afternoon slot and arrived on time. Had all tools needed and explained how to maintain our looks to a very heavy bi-folding door which sags over time and wouldnt unlock. …"

"Great quick service. We’ve just moved house and wanted to change the locks on all of the doors. Ben and his team were very knowledgeable and talked us through the options and gave clear costs. The install for all doors was very neat and tidy. Would highly recommend."

"Real Customer! Ben was incredibly professional and knowledgeable, resolving both of my issues despite them not being what he expected when he arrived. Would highly recommend Ben and his team to anyone is need of a Professional, friendly and honest Locksmith. (Something rare to find)"

"Ben was fantastic - honest, helpful and efficient. He knew exactly what the problem was just by looking at the door. He explained everything before carrying out the work and was quick and efficient in doing so. I would absolutely recommend Ben to anyone needing work done and I won't look anywhere else if I need anything in future."

"I had Ben from 1st Defence Locksmiths come to my home to change locks, and the experience was excellent from start to finish. Ben arrived right on time, was extremely professional, and clearly knowledgeable about his work. He explained on a previous occasion my options, helped me choose the best solution for my home, and completed the job efficiently and to a very high standard. What stood out most was his friendliness and attention to detail, he made sure everything was working perfectly before he left and gave me a summary of what he had done and why. It’s rare to find such reliable and trustworthy service these days, and I’m genuinely impressed. I highly recommend 1st Defence Locksmiths, and especially Ben, for anyone needing fast, honest, and top-quality locksmith services."

"Highly recommended. If you're looking for someone who actually understands the mechanics of high-end security rather than just a quick fix, Ben is the one to call. Rare to find this level of competence these days."

"Brilliant service. Came within an hour and 20 mins and changed my lock to the front door as I was unable to get my key out the lock. Highly recommended. Talked me through the doors issues and realigned the door aswell for me. Also got Ben to check the back door as im having issues with that too. He's told me the issue which will be resolved ASAP. Thank you so much Ben, thats a weight lifted off my head!!"

"Absolutely brilliant service. Phoned over the weekend , got a great advice and appointment was booked within 3days. All fixed with a very reasonable price. Thanks Ben , you have been amazing."

"Dan is reliable, very reasonably priced and most importantly, knows what he is doing ! I first used him to replace a locking mechanism on a door and subsequently asked him to service, realign and repair my uPVC double glazed windows I found that he is willing to look for the best solution for his customer's budget, not upselling new parts that are not necessarily required and did the work in a neat and timely manner I would not hesitate to recommend him"

"Rang Ben to see if he could look at job on the same day, he managed to squeeze the job in and he was good at explaining the issue and making sure I was happy with the works before proceeding. Even sent me a video of the job done and working after he finished. 👍🏽 …"

"I was recommended to reach out to Ben by a friend who he had changed locks for previously, and I was really pleased with how responsive he was. He also took the time to explain the issue and what he was going to do to fix it, which I appreciated. I was happy with the work carried out and would definitely recommend Ben if you need a locksmith!"

"I had an issue with my door where the lock mechanism was catching and making it difficult to lock. The locksmith came out promptly and quickly identified the problem. He realigned the door and had everything working smoothly in no time. Very professional, friendly, and efficient service—I’d definitely recommend them to anyone needing locksmith work."

"Yesterday my tenant found herself locked out of her apartment. I contacted Ben at 1st defence who was just brilliant. He was there within the hour and locks replaced in no time. And his costs were very reasonable. No crazy call out charges. I highly recommend Ben."

"Mark came on same day and explained options well. Great quality lock fitted with brilliant guarantee. As labour was fixed per hour also sorted latch mechanism glitches on the door which was fire door front door and my French doors and only additional cost was parts."

"Quick to respond to phone message. Arrived when he said he would. Cost what he said it would. Friendly. Informative. Resolved locking problem with Upvc doors."

"I was really impressed with the speed of the service. I messaged in the morning and my new locks were fitted just a couple of hours later. Great service and very friendly. I would highly recommend."

"Called due to a failed door. Responded really quickly and explained the issue and the potential fixes. Fantastic value for money, thank you!"

"Great communication with Ben and then great chat with Mark on the day, quick and easy service all round! Would thoroughly recommend."

"Ben recently changed our locks for us after we got the keys to our new house, after relocating. We found Ben to be incredibly knowledgeable and he talked us through all of the different options for the locks. Ben also gave us his honest advice around the best lock type for our garage door, which we appreciated. We’d definitely recommend 1st Defence Locksmiths Leeds to our friends, family, and others who are looking for a professional, honest, and friendly locksmith"

"Ben arrived spot on time, had a look at my lock and spoke me through what went wrong and what he was changing and how he was going to do it! He matched the locked to my door handle which was sliver so it all looked better together, he chizzled away to make sure the new lock was fitted perfect, he checked it several time inside and out to ensure the lock was working sufficiently, He was amazing from start to finish, 100% recommend him to anyone"

"Really great service, came out straight away and got the job done quickly. Also gave some really good advice for future reference. Definitely would recommend 👍🏼 …"

"Great work replacing our broken front door lock. Ben came out quickly and sorted the problem within 10-15 minutes. He was also really helpful with advice on my door as a whole and the new lock he put in. Really good local locksmith that I would highly recommend to anyone in the Leeds area!"

"Highly recommended! We called Ben for emergency assistance when we our door seized - he arrived within 30 minutes and very quickly reviewed the issue, taking the time to explain the works he was carrying out. He was able to sort the problem same day and was extremely professional throughout. We also felt Ben offered a very good value service (especially considering the emergency call out!). We would not hesitate to use Ben again. Thank you!"

"Had issues with my main house door lock. Found 1st Defence Locksmiths online. Liked they were local and not through a call centre. Attended same day and fitted brand new lock. Door also adjusted as well so it closed better and locked easier. Very happy"

"Would absolutely recommend. Reasonably priced, professional & friendly and went above and beyond to resolve an existing issue with door mechanism."

"Got in touch with 1st Defence Locksmiths for a non urgent replacement lock, Mark was with me within the day, provided a high security replacement and everything was quickly sorted at a very reasonable price. Would 100% recommend 👌🏼 …"

"Ben provided a great service. I needed a door lock replacing, called and he came the same day. The work was done promptly and to a good standard. Ben explained what needed doing and gave me various price options. The price was very reasonable. Recommended, would definitely use the company again if I need anything similar doing again."

"Very friendly, replaced the lock on our basement door that probably hadn't been opened in decades and sorted a rusted metal gate with the same problem! 10/10"

"Ben is a professional before being a great person to talk to. He has fixed my kitchen windows( blocked from more than one month) in less of one hour and the most important part of it is that he is honest. I will call you again for all my windows issue. Thank you Ben :-)"